19 Ways to Attract More Customers Through Cross-Promotion

Kare Anderson reveals 19 ways to co-market with other businesses.

To stand out from their competition in a crowded advertising marketplace, all kinds and sizes of businesses, nonprofits, and government agencies are joining forces to reach their mutual market of "customers" more efficiently. Their cross-promotions include "bundled" offerings, cause marketing, co-branding, coop marketing, and shared space. Cross-promotion has the potential for a big marketing payoff because partners can successfully expand through one another's customer base. They can gain an inexpensive and credible introduction to more of their kind of customer more effectively than with the traditional "solo" methods of networking, advertising, or PR.

Here are some low-risk and high-opportunity ways to jump-start your first cross-promotion.

1. Print joint promotional messages on your receipts.

2. Offer a reduced price, special service, or convenience if customers buy products from you and your partner.

3. Hang signs or posters promoting one another on your walls, windows, or products.

4. Mention one another's benefits when you speak at local events or are interviewed by the media.

5. Drop one another's flyers in shopping bags.

6. Pool mailing lists and send out a joint promotional postcard.

7. Promote your partner's products during their slow times, and ask them to do the same for you.

8. Share inexpensive ads in local shopping papers or a nonprofit event program.

9. Give a joint interview to local media.

10. Put one another's promotional messages on Lucite stands on counters or floor stands in waiting areas.

11. Encourage your staff to mention how your partner's products can be used with yours.

12. Give your partner's product to your customers when they buy a large quantity of your product, and ask your partner to do the same.

13. Use door hangers, posters, flyers, or postcards to promote special offers for one another's products.

14. Co-produce an in-store or office event - a demonstration, celebrity appearance, free service, or lecture.

Some More Ways to Cross-Promote to Stand Far Out from the Competition

1. Co-produce special promotions you could not afford by yourself. Hire local community college broadcasting/cable TV students to produce a "how to use" video and/or audio tape that involves your and your partner's products and services. Show the video on an eye-level TV monitor in your outlets where people have to wait or in the window for 24-hour viewing. Or play the audio-tape portion as background. ***Example: An enterprising advertising agency, local quick-copy printer, and video production house get priceless visibility for cross-promoting with others to co-produce an educational audio/video/book package that prominently displays their company names: "Thirty Ways Smart People Make Their Homes More Safe." The package is widely displayed and distributed to their partners' customers: a hardware store, home security company, police department, real estate firm, home contractor, electrician, and school district.

2. Display combined use of partners' products in your outlet, and ask partners to do the same. ***Example: A "Valentine Love Food" display appeared in all partners' outlets a month before Valentine's Day. Partners -- a cooking school, kitchenware shop, florist, card shop, restaurant, and supermarket -- all displayed the makings for a romantic dinner menu to be served on Valentine's Day at their partner's restaurant.

Their displays were created by a local theatre set designer, who designed the current play, for which the customers of the partners' outlets received a reduced price ticket when they bought the restaurant meal or certain products from the participating partners.

A local newlywed couple who won the partners' "Valentine Love Food" drawing and the local couple who proved they've been married the longest joined the local newspaper's food critic at the center table for the featured meal, free to them.

3. Have a contest, with the prizes contributed by your partners. For the next contest, roles change, and you contribute your product or service as a prize for a partner's contest. ***Example: For two weeks, a dry cleaner places tags on all customers' hangers, containing fashion tips. The tags are numbered tickets for a contest to win gifts from the partners' clothing stores. When the dry cleaner's customers make any purchase from the stores, they show their hanger card to see if it matches one of the "winning numbers" on a card of numbers created by all the partners at the beginning of the contest.

4. Give customers a free product or service from a participating partner when they buy something that month from all of the partners listed in an ad or on a promotional postcard. ***Example: Participating pediatrician practices, child care centers, children's clothing shops, and toy stores all display a "Love Means Being Prepared" child-designed poster describing the recommended contents for a home medicine cabinet for families with young children.

5. Cross-promote by literally getting closer, sharing space. ***Examples: A store or franchise leases space within another establishment (or agrees on side-by-side sites, or actually sells both kinds of products on site) -- Noah's Bagels sells Starbucks Coffee. A restaurant or fast-food operation leases space within a hospital or motel -- Pizza Hut in Days Inn. Kinko's leases space within certain hotels. Popeye's Chicken & Biscuits in a Kroger supermarket increases traffic for both guest and host companies. The post office locates a substation in a supermarket.

An accessories store leases space within or next to a clothing store and is joined by internal doors. A stadium leases space to a concession operator.

The less traditional cross-promotions are just starting. A campus leases space to a travel agency. Some franchises are co-branding with complementary services such as Copy, Pack & Ship.

See over 300 tips under "Nuggets of Ideas" on Kare's web site at http://www.sayitbetter.com.
Say It Better" Bulletin is from Kare Anderson
The Compelling Communications Group
15 Sausalito Blvd., Sausalito, CA 94965-2464
Voice 415-331-6336 * Fax 415-331-6661 * Email kareand@aol.com

If you'd like to learn more, look at the articles on our web site -- http://www.sayitbetter.com -- or read our book, Pocket Cross-Promotions. If you or your colleague would like to receive this free online newsletter, sign the guest book at our web site.

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